The joys of DISH-TV...NOT!!

As I had posted here earlier, last week I moved to the LTVA outside Q-zite, intending to stay thru mid April.....my solar and wind power setup was producing plenty of power, so I decided to get DISH-TV to send me a tech to install a ground dish and get it set up, so I could at least watch a little tv....in case you don't know, a ground dish sets on a heavy iron frame that just sets on the ground, secured in place by concrete blocks.

So, last Saturday I called and set an appointment for Monday afternoon...the tech met me at Pilot and followed me to the LTVA.....UNBEKNOWNST TO ME, BUT KNOWN BY THE TECH, the BLM requires ALL outside private vendors to have a permit to enter BLM lands to do ANY type work----NO EXCEPTIONS!! The tech had no permit, and was turned away at the gate, by a BLM Ranger who just happened to be there at that time....

The tech told me he KNEW about the permit, but wanted to "chance" it.....he left after telling me he was sorry, but not before he hurled a few choice expletives at the ranger standing outside!! I wish he had not done that!! This is the same ranger who red tagged me and made me leave Hi Jolly.....bet he REALLY likes me now!!

So, after waiting all week for DISH to get back to me, I finally called them Friday afternoon...don't know if any of my good readers has ever dealt with DISH TV, but they are not exactly customer service oriented. After explaining my plight to a girl named "Robin" who spoke English so poorly that I only understood about a third of what she said, the gist of what she told me was that I was not going to be able to get service in my present location. OK, well then when can I expect to see the $105. fee credited back to my bank account I asked??? Oh, I'm sorry sir, that fee will be credited to your account for future billing"......

When I proceeded to tell "Robin" that I also wanted to cancel my account so there would be no future billings,since I can't get service at my present location and as a result she could process the refund of the $105. for the service which was NOT performed, she proceeded to tell me my account could not be cancelled, we have your VISA info and your authorization for automatic payment every month, and to refund the $105. would indicate that DISH had made a mistake, (get ready, here comes the best part) and WE DON'T MAKE MISTAKES!! There will be no refund, your account can not be cancelled, and automatic debits to your bank account will continue every month, and quite honestly sir there is NOTHING you can do about it. Thank you for calling DISH TV, have a wonderful day. And she hung up!

Oh really??? Nothing I can do??? You know who I called next don't you?? Yup, Bank of America!!!Since DISH TV is the only automatic monthly debit from my account, it was super easy to CANCEL it!! The debit is made on the same date every month, and the bank was happy to CANCEL it, starting this month! And, since I paid that $105. fee on my Visa thru B of A, and the service was NOT performed, that money was immediately CREDITED back to my account! And since I have been with B of A for 37 years, they assured me this would be the end of the problem with DISH TV.....oh "Robin", print this off and feed it to your camel you arrogant P.O.S!!

Nothing I can do huh?? Anybody need a DISH TV receiver??